Brighton Centre awarded Gold
Posted on 05.02.2016
Brighton Centre is one of the largest purpose-built conference and entertainment venues in South East England, hosting events as varied as Comic Con and Attitude is Everything supporter Adam Ant.
It has been specifically recognised for its long term commitment to accessibility, which has led them to working with local disability organisations as partners in order to continuously grow their access provision. As a result of this commitment, the venue has recently installed a Changing Places toilet alongside innovative provision of additional viewing platform spaces.
Howard Barden, Head of Tourism & Venues, Brighton and Hove City Council said:
“We pride ourselves at The Brighton Centre on providing the upmost experience for all our customers. As an older venue we have had to take an innovative approach to adapt the building to accommodate our Deaf and disabled customers, but also understand that it isn’t just about the facilities and therefore have supported the 150+ front of house team in receiving access awareness training, and so we are honoured that Attitude is Everything has recognised this and our commitment to the gold Charter. Over the years we have enjoyed a successful relationship with the organisation and have always strived to exceed the standard of expectations for venue accessibility. I am incredibly proud of the team at The Brighton Centre, they never stop pushing the boundaries of best practice and, no matter whether we are hosting a music gig, theatrical performance or stand-up comedy act, they endeavour to ensure that every single visitor has the best experience possible.”
Suzanne Bull MBE, CEO of Attitude is Everything added:
“The Brighton Centre has shown a real continuous commitment to accessibility which is required of a venue at Gold Charter Level. It can be difficult for a building of this type to put the gold Level in place because identifying the steps needed to make significant changes is a challenge. The team has put in some fantastic and innovative facilities. They have created space for a Changing Places Toilet which is not just for the use of Brighton Centre customers, but it can be used by anyone who needs it when the building is open; therefore becoming an asset to everyone in the city centre. They have doubled the size of their viewing platform for standing events by using a portable platform lift, and in so doing, they have also been able to make the platform higher, providing a better view for those using it.
“It’s not just the physical additions and changes that make this a gold Charter level venue, it’s also the amendments to their web information and processes, how they have worked with local groups and charities like Gig Buddies to make Easy Read information available, and how the whole venue team have taken on the challenge of adhering to best practice. They have aspired to the highest provision possible and in so doing, made the venue as accessible as it can be for customers, performers and staff.”