The Lowry Awarded Silver Charter Status

Posted on 30.09.2016

The Lowry Awarded Silver Charter Status

We’re excited to announce that one of the UK’s premier arts & cultural destinations, The Lowry in Salford, has attained the Silver level of our Charter of Best Practice, in recognition of their commitment to making their venue as accessible as possible for Deaf and disabled visitors.

To qualify for Charter status, live music venues and festivals must demonstrate exemplary access provision and an on-going commitment to improving accessibility – working with Attitude is Everything to go beyond the legal obligations set out in the Equality Act, to implement best practice, and to provide a fair and equal service to their Deaf and disabled customers. 

The Lowry has been specifically recognised for:

  • Their comprehensive access information
  • Extensive provision of relaxed performances
  • Their innovative involuntary noise policy

Suzanne Bull MBE, Attitude is Everything CEO, said:

“We’re thrilled to welcome The Lowry onto our Charter at Silver. This award recognises the impressive work they have put into accessibility, and commitment to ensuring Deaf and disabled visitors’ needs are well met throughout their experience at the venue. As a leading venue in the region, they provide a great example of comprehensive and innovative access provision which we hope will be adopted by other venues across the country.”

Julia Fawcett OBE, chief executive of The Lowry, said:

“We are absolutely delighted to have been awarded Silver Charter status by Attitude is Everything. The Lowry is committed, wholeheartedly, to being a fully accessible venue – and, as the region’s most popular visitor attraction, we see that commitment as an example to all. Be it provision of practical assistance such as Sennheiser’s MobileConnect app, the growing number of Relaxed Performances in our theatre programme, or simply the roll-out of Dementia Friend training for our staff – there are lots of ways organisations like ours can provide a better welcome to visitors with additional access requirements – and we are proud they have been recognised in this way.”