The Tin becomes first UK venue to join Access Starts Online campaign

Posted on 29.01.2016

The Tin becomes first UK venue to join Access Starts Online campaign

We are proud to announce that independent venue The Tin, in Coventry, is the first venue in the UK to receive the Access Starts Online stamp of approval.  The award comes after the Access Starts Online campaign to encourage best practice venue and festival access information was extended to include Independent Venue Week participants.

The venue made some minor tweaks to their already fantastic access information based on newly published Access Starts Online guidance.  The end result is detailed information for customers with access requirements, with full descriptions of facilities as well as information on accessible booking, the policy regarding assistance dogs, and a floorplan of the venue itself.

As Steph Crilly, Networking and Marketing Assistant at The Tin, said:

“We already had a page on our website dedicated to the accessibility of the venue so it was just a case of editing the information to include a few more things and making sure it was easier to find.”

Speaking about the changes themselves, Steph continued:

“It's important to us to have a venue and programme that is completely inclusive and open to anyone who wants to enjoy and make music, regardless of a disability or their background. We hope that by implementing these changes we will encourage more people to attend events and feel comfortable doing so.”

The Tin has been a member of our Charter of Best Practice since 2013 and recognises just how important access information is when it comes to driving new custom and reassuring customers:

“We want to make sure people are aware we are an accessible venue and to feel comfortable with attending an event at The Tin.”

Suzanne Bull MBE, CEO of Attitude is Everything, said:

“I am delighted that The Tin, a venue participating in Independent Venue Week, has become the first music venue in the UK to be awarded the Access Starts Online stamp of approval.  The high quality and comprehensive access information provided by The Tin is an example to the wider industry, and demonstrates how any venue regardless of size can provide best practice information to enable Deaf and disabled customers to make informed decisions when it comes to accessing live music.”

We call on all participants of Independent Venue Week to join this campaign and ensure that they provide high quality access information for Deaf and disabled people.